Skip to main content
Marketing Automation & CRM — Malakoff · Paris

Never lose a customer
again.

Automatic follow-ups, appointment reminders, review requests, 360Onboard CRM.
Everything you need for flawless client follow-up. From €850/month.

The problem

Your clients slip through the cracks. And it costs you.

You're excellent at what you do, but client follow-up gets away from you. Quotes go out without follow-up, appointments are forgotten, satisfied clients don't leave reviews. Every unmonitored interaction is a lost opportunity — and a client your competitor will capture.

80% of sales require 5 follow-ups. Most businesses give up after 2. Marketing automation solves this: every prospect receives the right message at the right time — without you having to think about it.

You spend your days chasing quotes and reminding clients about appointments → time lost for your core business
Potential clients forget about you after first contact → no automatic follow-up, no second chance
Your onboarding process is manual and error-prone → lost paperwork, missing signatures, late payments
You hesitate to ask for reviews → happy clients leave without a trace on Google
No structured client tracking → you don't know who's coming back, who's been lost, or why

Automation that grows your business.

Every tool connected to your website and CRM. Zero maintenance, zero complexity.

Follow-up Sequences

Automatic

Quotes, appointments, post-service follow-up. Every client interaction triggers the right sequence at the right time — SMS, email or call.

Appointment Reminders

-40% no-shows

Automatic reminders by SMS and email at D-2, D-1 and D-Day. Your clients never miss another appointment.

Automatic Review Requests

+30% reviews

After every client interaction, a polite Google review request is sent automatically. Your reputation grows effortlessly.

Integrated CRM

Client management

Contact tracking, interaction history, sales pipeline. Everything is centralized and accessible — without additional tools.

Email & SMS Campaigns

Segmented & targeted

Automated campaigns based on client behavior. Special offers, newsletters, win-back campaigns — everything is configurable.

Dashboard & Reports

Full visibility

Open rates, conversion rates, attended appointments. You see exactly what’s working.

How we deploy your automation

Four steps, from audit to first results.

01

Process Audit

We map your current client cycle: quotes, appointments, follow-up, reminders, reviews. You get a clear picture of what's leaking — and the automation potential.

02

CRM & Sequence Setup

We deploy automatic sequences tailored to your business: J+1 quote follow-up, appointment reminders, post-visit email, review requests. 360Onboard or your existing CRM.

03

Website & Form Integration

Your contact forms, booking pages and quote processes are connected to the CRM. Every client interaction automatically triggers the right sequence.

04

Tracking & Optimization

Open rates, conversion rates, attended appointments. We optimize the sequences every month. You receive a clear report showing progress.

Marketing automation: your questions

🎯

See real results

Discover how our clients transformed their online presence.

View our case studies →

Discover our other services

Ready to never lose a customer again?

30 minutes to audit your processes. No commitment.

☕ Book your free audit

← Back to services