AI assistant
AI assistant: answer customers, even when you are busy
Your visitors arrive in the evening, at the weekend, while you are on a job. An AI assistant trained on your business answers their questions, qualifies the request and sends you their details. You call back someone who has already explained what they need.
Why a website that never answers loses enquiries
A form does not answer
Visitors hesitate, do not know what to write, and leave. A form asks for effort before giving anything back.
You reply too late
A request sent on Saturday evening often goes to the first tradesperson who calls back on Monday morning.
The same questions repeat
Opening hours, service area, lead times, prices: the same answers typed twenty times a week.
A conversation that qualifies before you do
The assistant installs on your existing website, learns your services, hours, service area and approved answers, then handles the first conversation for you. It does not replace your front desk, it does the first sort.
Answers day and nightIt answers common questions from your content, in English and French, and never leaves a visitor without a reply.
QualificationNeed, town, urgency, timing: it asks the questions you would ask, in order, without a form to fill in.
Useful contact detailsName, phone or email, with the visitor consent. You receive a complete request, not a blank hello.
Instant deliveryEvery conversation reaches you by email, with a summary and contact details. You call back at the right time.
Handover to a humanWhen the request deserves it, it offers an appointment or passes the conversation to the person who should handle it.
Set with you, reviewed monthlyTone, questions, limits and answers are defined together, then adjusted from real conversations.
Three conversations, three trades
These scenarios show qualification, not client results. Each assistant is set to the answers the business has approved.
Plumber, Sunday, 9 pm
A visitor asks whether a leak under the sink can be handled at the weekend. The assistant confirms the service area, repeats the weekend rate, asks for the address and phone number, and flags the request as urgent. The plumber finds a request ready to call back on Monday at 7 am instead of an empty form.
Hair salon, Thursday evening
The question is about a slot after 6 pm. The assistant explains services and duration, offers the booking link, and takes the request if the slot is gone. The salon finds the name and number in its inbox the next morning.
Law firm, Saturday
A visitor writes that they were dismissed and asks whether they can challenge it. The assistant gives no legal advice, states the firm practice areas, records the type of dispute and the termination date, then offers a first appointment. The lawyer receives a framed enquiry, not a free consultation by chat.
Demo
Ask your question, the assistant answers
The demo below is the real assistant, trained on this page. Ask for an example in your trade, or describe a request: it qualifies and shows you what the business would receive.
A real conversation, not a video.
Answers built from the information on this page.
Any details you leave are used only to contact you.
A chatbot for small businesses, built around real enquiries
An AI assistant for a website, often called a chatbot, answers visitors in natural language. A scripted chatbot follows a fixed tree and stops as soon as the question leaves the script. An assistant trained on your content understands a differently worded question, answers with your information, and stops when it does not know. For a small business, the difference shows on out-of-hours enquiries, the ones that go to the competitor who answers first.
Your local SEO and your website already bring qualified visitors. The problem starts after the click: most leave without writing, because a form asks for effort before giving an answer. The assistant turns that visit into a conversation, then into a usable enquiry. It complements website design without replacing it, and it also works on an older site.
A qualified enquiry can then be followed up in a CRM. A completed job deserves a Google review requested at the right time. And the assistant should not be confused with AI visibility: that work aims to get your business cited by ChatGPT or Gemini, while this assistant answers a visitor already on your site. They work together, at two different points in the journey.
What the business receives
- The visitor name and contact details, with consent.
- The need restated, the town and the urgency level.
- The full conversation, to understand what was said.
- An email alert, with no app to install.
What the assistant does not do
- It gives no legal, medical or financial advice.
- It does not invent prices or lead times missing from your content.
- It does not replace a human welcome when the situation calls for one.
- It does not collect data without telling the visitor.
Your AI assistant in three steps
Tradespeople, professional practices, therapists and local shops that receive enquiries outside opening hours.
- 1
Diagnostic
We review your frequent questions, contact channels and what happens to an incoming enquiry.
30 minutes, free - 2
Set-up
We train the assistant on your content and approved answers, then install it on your site. Tested with you before it goes live.
5 to 10 business days - 3
Follow-up
We review the month conversations, correct what needs correcting and adjust the qualification questions.
Adjustments included
AI assistant, your questions
Book a diagnosticCan the assistant make things up?
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It works from your content and a framework agreed together. When it does not know, it does not guess: it offers an appointment or hands the request to a human.
Where do enquiries arrive?
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In your inbox, with a summary and contact details. A dashboard keeps the conversation history.
Do I need to rebuild my website?
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No. The assistant is added to the existing site, WordPress, Wix, Shopify or custom. One line of code is enough.
Will customers hate talking to a bot?
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They hate waiting. The assistant says it is an assistant, answers fast, and hands over to a human as soon as the request justifies it.
Will visitors see another company logo?
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No. The assistant carries your business name and colours. No software vendor brand appears in the widget.
What about GDPR?
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Visitors are told how their details are used and shown the privacy policy before leaving them. Conversations are used only to handle their request.
How much does it cost?
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The fee depends on your business and conversation volume. It is set after the free diagnostic, with no long-term commitment.
The other levers of the method
Let us look at your enquiries. Thirty minutes is enough to start.
We look at what happens to a request on your site, and what an assistant would answer in your place. You leave with your three priorities, whether you work with us or not.